Shipping & Returns
At Pacific Rogue Wagyu, we do our best to minimize the cost of shipping. However, shipping perishable products is expensive. We encourage you to participate in our Box Return Program to minimize your next shipping cost, and it's environmentally friendly!
We ship everywhere within the contiguous United States. See the chart below to determine your shipping rates.
Box Return Program
Please mail your PRW box back to us and receive a discount on your next order. You will receive $10 off your next order PLUS good karma points for helping our environment reduce, reuse, recycle!
As a small family farm, returned boxes really help!
Option 1: Mail it back by USPS Media Mail
US Postal Service offers a discounted shipping rate ($3-$5) for Media Mail packages. Simply put a used book or CD in the box and return to:
Pacific Rogue Wagyu
PO Box 194
Wedderburn, OR 97491
Shipping by Media Mail
1. Place a book/s or CD in the box (ONLY the media - additional items will disqualify)
2. Close it up, and it's ready to go!
3. Add the appropriate postage or visit your local USPS to purchase:
- $3.09 (2lb - small box (18x12) + light book)
- $3.57 (3lb - small box (18x12) + medium weight book)
- $4.05 (4 lb - medium box (24x18) + medium/heavy book)
- $4.53 (5 lb - large box (30x17) + medium/heavy book)
4. Drop it off with USPS and let us know to expect it! Once we receive it, we'll send you a coupon for your next order.
How it is Packaged
We ship our products in frozen and individually vacuum sealed packages placed in an insulation-lined cardboard box with dry ice or gel packs. Orders should arrive frozen, partially thawed, or thawed but cold, depending on the time in transit.
With USPS Shipping, our frozen product will typically arrive completely frozen or partially thawed. It is likely that all of the dry ice will be evaporated. Our insulated packaging will ensure the product remains cold.
When Does it Ship Out?
All of our orders ship on Tuesdays, excluding holidays. Orders must be placed by 7am pst on Tuesday to ship that day. All orders placed after 7 am on Tuesday will ship the following Tuesday.
All sales are final, we do not accept exchanges or returns. Please visit our FAQs to learn more.